Privacy Policy
Last updated: 18 May 2026
Introduction
Who we are (Data Controller)
BuildTech is the data controller for personal data collected through this website and during the course of our services.
Contact details:
- Legal entity: [BuildTech Limited / CRO No. XXXXXX]
- Address: Unit 6C, KCR Estate, Ravensdale Park, Kimmage, Dublin 12, D12 FC65
- Email: [email protected]
- Phone: 0818 333 443
For any questions about this Privacy Policy or how we handle your personal data, please contact us using the details above.
Personal data we collect
We collect personal data in the following ways:
Information you provide directly
When you complete our enquiry form, request a consultation, email us, or call us, you may provide:
- Name
- Email address
- Phone number
- Property address or project location
- Project type, budget range, timeline, and project stage
- Any other information you choose to share about your project (e.g. drawings, photos, planning details, site notes)
Information collected automatically
When you visit buildtech.ie, we and our service providers may automatically collect:
- IP address and approximate location
- Browser type, device type, and operating system
- Pages viewed, time on page, referring URL, and click activity
- Cookie identifiers and similar tracking technology data (see Section 9)
Information collected during a client engagement
If you become a BuildTech client, we will also collect:
- Property details, site survey information, and structural records
- Architectural drawings, specifications, and design preferences
- Payment and billing details (we do not store full card details; payments are processed by our payment provider)
- Communications with our team and content uploaded to your client portal
- Photographs and video of works in progress and completed projects
Information from third parties
We may receive limited information about you from:
- Google, Meta, and LinkedIn advertising platforms (e.g. when you click a BuildTech ad)
- Referrers, including architects, engineers, and other professionals who introduce you to us
- Publicly available sources such as the Land Registry or Companies Registration Office where relevant to a project
Why we use your personal data and our legal basis
We process personal data only where we have a lawful basis to do so under Article 6 GDPR. The table below summarises the main purposes and the legal basis we rely on.
To respond to enquiries and provide consultations
Legal basis: taking steps at your request prior to entering into a contract (Article 6(1)(b)).
When you submit the enquiry form or contact us, we use your details to review your enquiry, confirm a consultation, send any pre-consultation information, and follow up.
To provide our design and build services
Legal basis: performance of a contract with you (Article 6(1)(b)).
If you engage BuildTech, we process your personal data to deliver feasibility, design, planning, cost planning, construction, certification, and aftercare services, and to administer the client portal.
To comply with our legal and regulatory obligations
Legal basis: compliance with a legal obligation (Article 6(1)(c)).
This includes record-keeping under tax law, building control and certification requirements, health and safety obligations, planning regulations, and accounting standards.
To operate, secure, and improve our website
Legal basis: our legitimate interests in running a secure, functional website and understanding how it is used (Article 6(1)(f)).
This includes hosting, server logs, fraud prevention, and basic site analytics.
Marketing and analytics that go beyond strictly necessary
Legal basis: your consent (Article 6(1)(a)) and, where applicable, Regulation 5 of the ePrivacy Regulations.
This includes analytics cookies, advertising cookies, retargeting, and any direct marketing emails. You can withdraw consent at any time through our cookie banner or by contacting us.
Showcasing completed projects
Legal basis: your consent (Article 6(1)(a)) for identifiable photography and named case studies; legitimate interests for non-identifiable project photos (Article 6(1)(f)).
We will not publish your name, identifiable address, or interior photography in a case study, social media post, or marketing material without your prior consent. Generic exterior photographs taken from the public road may be used as non-identifiable project examples unless you object.
Client reviews and testimonials
Legal basis: your consent (Article 6(1)(a)) for identifiable photography and named case studies; legitimate interests for non-identifiable project photos (Article 6(1)(f)).
We will not publish your name, identifiable address, or interior photography in a case study, social media post, or marketing material without your prior consent. Generic exterior photographs taken from the public road may be used as non-identifiable project examples unless you object.
Who we share your personal data with
We share personal data only where necessary and only with parties who are bound by appropriate confidentiality and data protection obligations. Categories include:
- Design and construction professionals: architects, structural engineers, chartered engineers (for certification), planning consultants, quantity surveyors, energy assessors, and subcontracted trades engaged for your project.
- Local authorities and statutory bodies: where required for planning applications, building control submissions, BER certification, or grant applications (e.g. SEAI).
- Technology providers: website hosting, CRM and email automation, client portal, analytics, advertising platforms, cloud storage, document signing, and accounting software.
- Professional advisors: accountants, auditors, insurers, and solicitors where relevant.
- Regulators and law enforcement: where we are required by law to disclose information.
We do not sell personal data to third parties.
International data transfers
Some of our service providers may process personal data outside the European Economic Area (EEA), for example providers based in the United States. Where this happens we rely on appropriate safeguards under Articles 45 to 49 GDPR, including:
- European Commission adequacy decisions (including the EU-US Data Privacy Framework where applicable)
- Standard Contractual Clauses approved by the European Commission
- Additional technical and organisational measures where required
You can request further information about the safeguards in place by contacting us.
How long we keep your personal data
We keep personal data only for as long as necessary for the purposes set out in this Policy. Indicative retention periods:
- Website enquiries that do not progress: up to 24 months from last contact, then deleted or anonymised.
- Consultation records (where no project follows): up to 3 years.
- Client project records, drawings, certificates, and correspondence: minimum of 12 years from practical completion, to align with the statute of limitations for construction works under the Statute of Limitations Act 1957 (as amended) and Building Control requirements.
- Accounting and tax records: 6 years from the end of the relevant tax period, as required by Revenue.
- Marketing consents and unsubscribe records: retained for as long as needed to honour your preferences.
- Server and security logs: typically 12 months.
Your rights under GDPR
Subject to the conditions set out in GDPR, you have the right to:
- Access your personal data and receive a copy.
- Rectification of inaccurate or incomplete data.
- Erasure (the “right to be forgotten”) where applicable.
- Restriction of processing in certain circumstances.
- Data portability for data you provided to us and which we process by automated means on the basis of consent or contract.
- Object to processing based on legitimate interests or for direct marketing.
- Withdraw consent at any time where we rely on consent (withdrawal does not affect prior processing).
- Not be subject to automated decision-making that produces legal or similarly significant effects. BuildTech does not carry out such automated decision-making.
To exercise any of these rights, please contact us at [email protected]. We may need to verify your identity before responding. We will respond within one month, which may be extended by up to two further months for complex requests.
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Data Protection Commission:
- Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28
- Website: dataprotection.ie
- Phone: +353 (0)761 104 800
We would, however, appreciate the opportunity to address your concerns directly before you approach the Commission.
Cookies and similar technologies
buildtech.ie uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help websites function and provide information about how they are used
Categories of cookies we use
- Strictly necessary: required for the site to function (e.g. security, load balancing, form submission). These are set on the basis of legitimate interests and cannot be switched off.
- Functional: remember preferences such as language or region. Set only with your consent.
- Analytics: help us understand how visitors use the site (e.g. Google Analytics 4). Set only with your consent.
- Advertising and retargeting: used to measure ad performance and show relevant BuildTech ads on other platforms (e.g. Google Ads, Meta Pixel, LinkedIn Insight Tag). Set only with your consent.
Managing your preferences
You can accept, reject, or customise non-essential cookies through the cookie banner shown on your first visit. You can change your preferences at any time via the cookie settings link in the website footer.
You can also manage cookies through your browser settings. Note that blocking essential cookies may affect site functionality.
How we protect your personal data
We use appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, alteration, or disclosure. These include:
- HTTPS / TLS encryption on our website and client portal
- Access controls and role-based permissions for staff and contractors
- Vendor due diligence and data processing agreements with sub-processors
- Secure off-site backups of project records
- Confidentiality obligations on employees, consultants, and subcontractors
No system is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security. If a personal data breach occurs that is likely to result in a risk to your rights and freedoms, we will notify you and the Data Protection Commission as required by GDPR.
Children
Our website and services are intended for adults. We do not knowingly collect personal data from children under 16. If you believe we hold data about a child, contact us and we will delete it.
Third-party links and embedded content
Our website may contain links to third-party websites (e.g. Google, YouTube videos embedded on project pages, social media links, OnlineTradesmen and Houzz review listings). This Privacy Policy does not apply to those third parties. We encourage you to read their privacy policies before sharing personal data with them.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was most recently changed. If changes are significant, we will notify you by email or by a prominent notice on the website. Continued use of buildtech.ie after the changes take effect constitutes acceptance of the updated Policy.
Contact us
If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact:
- BuildTech, Unit 6C, KCR Estate, Ravensdale Park, Kimmage, Dublin 12, D12 FC65
- Email: [email protected]
- Phone: 0818 333 443